Company Information

Who we are

Deluxfash is a footwear brand dedicated to women's loafers and flats, operated by ALTISARA LLC, a company registered in the State of Wyoming (United States), serving customers across the United Kingdom. Our conviction is simple: flat shoes should be the most comfortable thing you own — and still the smartest.

What we do

We curate loafers, ballet flats and buckle flats built for real daily wear: cushioned footbeds, flexible soles and finishes that hold up. Every style is selected for its make quality, fit and durability, and presented with a detailed UK size guide (foot length in centimetres) so you can order with confidence.

How we work

To keep our prices fair year-round, orders are prepared and shipped directly from our manufacturing partners' warehouses. This lets us avoid intermediate storage costs — it's also why your order arrives within 3 to 10 business days rather than 48 hours. Every package ships with full tracking, emailed to you the moment it leaves the warehouse.

Our commitments

• Transparency: delivery times stated clearly before you order, tracking on every package.
• Peace of mind: 30 days to change your mind, plus free-replacement exchanges, in addition to your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
• Service: a team that replies within 24 business hours, Monday to Friday.
• Security: encrypted payments, processed by a PCI-DSS certified provider.